000 00446nam a22001817a 4500
020 _a9789353066314
100 _aDale H Besterfield
245 _aTotal Quality Management
250 _a5th
260 _aDelhi
_bPearson
_c2019
300 _axxi+622
700 _aCarol Besterfield-Michna
700 _aMary Besterfield-Sacre
700 _aGlen H Besterfield
700 _aHemant Urdhwareshe
700 _aRashmi Urdhwareshe
942 _cBB
999 _c59913
_d59913